Privacy Policy

Thank you for joining the ELEVATE™ community ("Company," "we," "us," or "our"). We are dedicated to safeguarding your personal information and protecting your privacy. If you have any questions or concerns about this privacy notice or our handling of your personal information, please contact us at support@ELEVATE™.com.

When you visit our website, support@ELEVATE™.com (the "Website"), or use any of our services (the "Services," which include the Website), we value your trust in us with your personal information. We take your privacy very seriously. This privacy notice aims to clearly explain what information we collect, how we use it, and your rights regarding it. We encourage you to read it thoroughly, as it is important. If you disagree with any terms in this notice, please stop using our Services immediately.

This privacy notice covers all information collected through our Services (including the Website), as well as any related services, sales, marketing, or events. Please read this notice carefully to understand how we handle the information we collect.

What Data do we Gather?

Personal Information You Provide
In short: We collect the information you provide to us.

We gather personal information that you voluntarily give us when you register on our website, show interest in our products or services, participate in website activities, or contact us directly.

The specific personal information we collect varies depending on how you interact with us and our website, your choices, and the products and features you use. This information may include:

Personal Information Provided by You: Names, email addresses, debit/credit card numbers, contact preferences, passwords, usernames, and other similar details.
Payment Data: Information needed to process your payments, such as your payment instrument number (e.g., credit card number) and the security code associated with it. All payment data is stored by our payment processors.
All personal information you provide must be true, complete, and accurate, and you must inform us of any changes to such information.

Information Automatically Collected
In short: Some information, such as your IP address and browser/device characteristics, is collected automatically when you visit our website.

We automatically collect certain information when you visit, use, or navigate our website. This information, which does not reveal your specific identity (such as your name or contact information), may include device and usage data like IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical details. This data is primarily used to maintain the security and operation of our website and for internal analytics and reporting purposes.

We also collect information through cookies and similar technologies, including:

Log and Usage Data: This includes service-related, diagnostic usage, and performance information our servers automatically collect when you access or use our website. This data is recorded in log files and may include your IP address, device information, browser type and settings, activity on the website (e.g., date/time stamps, pages viewed, searches conducted), device event information (e.g., system activity, error reports), and hardware settings.
Device Data: Information about the devices you use to access our website, which may include IP address (or proxy server), device application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, and operating system configuration details.

How do we Handle and Use your Information?

In summary, we process your information based on legitimate business interests, fulfilling our contract with you, complying with legal obligations, and/or your consent.

We use personal information collected through our Website for various business purposes outlined below. We rely on our legitimate business interests, your consent, contractual necessity, and/or legal compliance for processing your information. Specific grounds for processing are indicated next to each purpose.

We use the information we collect or receive to:

Fulfill and manage your orders, payments, returns, and exchanges made through the Website.
Administer prize draws and competitions when you choose to participate.
Deliver and facilitate services you request.
Respond to user inquiries and offer support to address any issues with our Services.

Will your Information be Disseminated to any Parties?

In brief: We only utilize your information with your consent, to adhere to legal requirements, to provide services, safeguard your rights, or meet business commitments. Our processing and sharing of your data are guided by various legal grounds:

Consent: We process your data if you've provided specific consent for a particular purpose.
Legitimate Interests: Data processing occurs when it's reasonably necessary to pursue our legitimate business interests.
Performance of a Contract: If we have a contractual agreement with you, we process your information to fulfill our contractual obligations.
Legal Obligations: Information may be disclosed when legally mandated to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes.
Vital Interests: Information may be disclosed if deemed necessary to investigate, prevent, or address potential policy violations, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.

Additionally, we may need to process or share your data in the following scenarios:

Business Transfers: Your information may be shared or transferred during discussions or actions related to mergers, asset sales, financing, or acquisitions involving our business.

Do we Employ any Cookies or Tracking Mechanisms?

In summary, we might employ cookies and comparable tracking methods to gather and retain your data. We may use cookies and similar tracking technologies such as web beacons and pixels to either access or preserve data. Detailed explanations regarding our utilization of such technologies and instructions on how to decline certain cookies can be found in our Cookie Notice.

What is the Duration for which we Retain your Information?

Basically, we'll retain your information only as long as necessary for the reasons specified in this privacy notice, unless the law requires otherwise. We won't hold onto your personal data beyond what's needed for the purposes outlined here, unless there's a legal obligation to do so, like tax or accounting requirements. None of the purposes mentioned will compel us to retain your personal information longer than the duration of your account with us. When we no longer have a legitimate business need to use your personal data, we'll either delete or anonymize it. If deletion isn't immediately feasible, such as when your information is stored in backup systems, we'll securely store it and cease any further processing until deletion becomes possible.

How do we Safeguard your Information?

In summary, we're committed to safeguarding your personal data using a blend of organizational and technical security measures. While we've implemented robust protocols, no online transmission or storage method is entirely foolproof. Hence, we cannot assure that unauthorized individuals like hackers won't bypass our security to access, steal, or alter your data. Despite our best efforts, transmitting personal information to or from our website carries inherent risks, and it's advisable to access it within a secure environment.

What are the Privileges regarding your Privacy?

In summary, residents of certain regions, such as the European Economic Area, have specific rights regarding their personal information under applicable data protection laws. These rights include the ability to access, rectify, and erase personal data, as well as to restrict its processing and, where applicable, to data portability. Additionally, individuals may withdraw consent for processing and lodge complaints with local data protection authorities if they believe their information is being unlawfully processed.

If you have privacy-related inquiries or wish to exercise your rights, you can contact us at support@ELEVATE™com. You can also manage your account information, including reviewing, updating, or terminating your account, through your account settings.

Upon account termination, we will deactivate or delete your information from our active databases, retaining only what's necessary for legal compliance and operational purposes. Additionally, regarding cookies and similar technologies, you have the option to adjust your browser settings to manage cookies, though this may impact certain website features. For email marketing, you can unsubscribe at any time, but we may still contact you for non-marketing purposes.

Govern the Do-Not-Track Capability

Many web browsers and certain mobile operating systems and apps offer a Do-Not-Track ("DNT") feature or option. By activating it, you can indicate your preference for privacy and opt out of having your online browsing activities monitored and collected. However, there is currently no universally accepted technology standard for recognizing and implementing these DNT signals. Consequently, we do not presently respond to DNT browser signals or any other automated mechanism indicating your choice to avoid online tracking. If a standard for online tracking is established in the future that we are required to adhere to, we will notify you of this practice through an updated version of our privacy notice.

Does this Notice undergo Updates?

Basically, yes. We'll adjust this notice as needed to adhere to applicable laws. This privacy notice might be revised periodically, with the updated version showing a new "Revised" date. Once accessible, the updated version will take effect immediately. If significant changes are made, we might inform you by prominently posting a notice or sending a direct notification. We recommend checking this privacy notice regularly to understand how we safeguard your information.

How can you get in Contact with us concerning this Notice?

Should you have any inquiries or feedback regarding this notice, feel free to reach out to us via email at support@ELEVATE™.com.

How can you Modify, Examine, or Erase your data?

In accordance with the relevant regulations in your jurisdiction, you may be entitled to request access to the personal data we gather from you, modify such information, or under certain conditions, delete it. To inquire about reviewing, updating, or deleting your personal data, please contact us via email at support@ELEVATE™.com. We will address your request within a period of 30 days.